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This document contains the privacy policy of individuals (“Policy”) and is an integral part of the General terms and conditions. Unpleasant, but in case you do not agree with the General terms, there is no possibility to conclude contracts with "Premier Cosmetics Bulgaria" Ltd. In case there is a change in the Policy, the changes will be posted here.

Update date: 21st of May 2018



Your privacy is extremely important to us. This Privacy Policy discloses what personal data we collect from you through our joint relationship and how we use that data.

For the purpose of conclusion and execution of the distance sale contract and delivery of the ordered goods on the site, "Premier Cosmetics Bulgaria" Ltd. ("WE"), with address of management: Sofia city, zhk South Park, building 28, entrance B, ground floor., UIC: 202766882, processes data of individuals ("DATA SUBJECTS"/"YOU"), in accordance with this Policy.

"Premier Cosmetics Bulgaria" Ltd. is a data administrator with respect to the information collected when viewing this site and purchasing our products. In the processing of personal data "Premier Cosmetics Bulgaria" Ltd. complies with all applicable to its activities regulations on the protection of personal data, including but not only the regulation (EU) 2016/679 ("Regulation") and the Personal data protection act, because for us the security of the personal data of our clients is of priority importance.

According to the Regulation, personal data is any information that relates to you and by which you can be identified or have already been identified. Processing of personal data (”Processing”) is any action or set of actions that can be performed with respect to personal data by automatic or other methods.


I. Categories of subjects whose personal data WE process:

In connection with the conclusion and execution of contracts, we process information about the following data subjects:

- individuals, users of the Site without registration;

- individuals, users of the Site with registration, as customers;

- individuals who have made inquiries (including by phone), requests, signals, complaints or other correspondence to "Premier Cosmetics Bulgaria" Ltd;

- individuals with whom WE conclude contracts for the online sale of goods.


II. Personal data we process:

1.1 Which you provide:

It is impossible for us to provide you with our services or to enter into a contract with you and execute it if you do not provide us with information. In this regard, we require certain information from you. You decide for yourself whether and how to use our services or whether to take advantage of the opportunities for concluding a contract for the online sale of goods provided through the site. In the forms through which personal data are entered, we clearly indicate the mandatory or voluntary nature of the provision of the data.

The data, which is mandatory, is the one without which it is impossible to conclude the relevant contract. These are pretty simple things.:

- First and last name;

- Email address;

- Current address for correspondence;

- Contact phone

Correspondence, complaints and alerts:

In order to resolve complaints, signals, disputes, inquiries, requests or other questions sent in communication to "Premier Cosmetics Bulgaria" EOOD, received through electronic forms on the site, through calls to the specified contact phone on the site, by sending by regular mail or e-mail, we store and process this information, as well as the result of such processing.


The site allows you to subscribe and receive to your email address notifications for new ads published on the site, with criteria you have chosen. The service can be used with or without registration. In case you use the service without registration, it is necessary to provide an email address to which you wish to receive the subscription. The subscription can be terminated at any time.

Special categories (sensitive) data

The functionalities provided on the site are not intended for the storage and processing of special categories of data within the meaning of art. 9 and art. 10 of the regulation.

Other data

"Premier Cosmetics Bulgaria" Ltd. may process other data concerning you in the cases when you voluntarily provide such data by filling in the relevant electronic consent form on the site, add preferences, settings, etc.

2. Related to the process of using the Site:

In addition, we collect information from your computer, phone, tablet or other device you use. This information may include, for example, data about your IP address, the browser you use, etc. There are also situations where we receive information from other partners or automatically collect other information.


Quick links to repeat previous searches allow you to repeat your searches instead of typing them every time. The functionality can be used with or without registration. When using the Site, a cookie with a randomly generated number is stored in your browser, allowing the site to show you quick links to repeat previous searches. The Site stores and displays the last 10 searches associated with this browser, and when you log in to your account you can save and use them in it. If you use the Service with registration, the last 10 searches are stored in your account.

Security related logs, technical support, development, etc.

The site uses logs for the following purposes:

- To ensure the reliable operation of the services and to identify technical problems;

- To ensure the security of the services and detect malicious actions;

- To develop and improve the services on the Site;

- To measure the attendance and usability of the site;

- Logs where required by law (such as electronic statement logs).

Login account. This log allows you to identify and automatically block unauthorized attempts to access accounts. It is supported for a period of up to 1 /one/ year, containing the date and time of login to the account, status, whether the login is via a mobile version, application or desktop browser, or IP address.


Server logs, security device logs (Web Application Firewalls), or other devices falling into this category. These logs are needed to identify technical problems, detect malicious actions, or other objectives similar to the ones mentioned above. They are stored for up to 1 /one/ year. Logs can contain the following information: date and time, IP address, URL, browser and device information. In addition, some of the devices may use cookie-based security technology.


III. Why we process your personal data:

The main purpose for which we process your personal data is generally related to the conclusion and execution of contracts for the online sale of goods. We also use your personal data to contact you and to inform you about our latest offers and special offers, as well as other products and services that we believe will be in your interest.


"Premier Cosmetics Bulgaria" Ltd. collects, uses and processes the information described above for the purposes of this Policy, which may be related to:

- conclusion of the online sales agreement between you and "Premier Cosmetics Bulgaria" Ltd. - we require your identification, contact and payment details in order to conclude a contract with you;

- fulfillment of legal obligations of "Premier Cosmetics Bulgaria" Ltd.;

- execution of the contract (please note that we may retain your data for a reasonable period of time after you have completed the transaction in order to fulfill all contractual obligations such as refunds, warranties, etc., and comply with all legal obligations to retain transaction data);

- informing you of products and services for which you wish us to send you information by email, mail, mobile phone and / or other digital methods (depending on your stated preferences), including social media platforms;

- your registration on the website (in this case, WE will also use your personal information to maintain and update your account (for example, change of your address or change of your marketing preferences);

Our legitimate interest in the processing of your personal data is due to the need to ensure the protection of the legitimate interests of "Premier Cosmetics Bulgaria" Ltd. and / or third parties, which is related to:

- ensuring the normal use of the Site by you and other users, resolving disputes, detecting and preventing malicious actions.

- detection and resolution of technical or functional problems, Development and improvement of the purpose of the Site.

- communication with you, including electronically, on important issues related to the conclusion and execution of contracts.

- receiving and processing of received signals, complaints, requests and other correspondence;

- implementation and protection of the rights and legitimate interests of "Premier Cosmetics Bulgaria" Ltd., including by court order, and assistance in the implementation and protection of the rights and legitimate interests of other users of the site and/or affected third parties.

For these purposes, processing of part or all of the categories mentioned above may be necessary.

Our legal obligations include the fulfillment of the obligations written in the law for retention or provision of information upon receipt of an appropriate order by competent state or judicial authorities, providing the opportunity to exercise the power of control of the competent state authorities, in fulfillment of obligations that are provided in the Personal data protection regulation, related to the notification of various circumstances related to your rights, the services provided or the protection of your data, etc. For these purposes, processing of part or all of the categories mentioned above may be necessary.

Your data may be processed on the basis of your explicit consent, and the processing in this case is specific and to the extent, provided in the respective consent.


IV. How long do we keep your personal data?

When storing data, WE apply the general principle of storing data in a minimum volume and for a period not longer than the necessary performance of the contracts, ensuring their security and reliability and the requirements of the law.

When making a purchase through our website, we will retain certain limited personal information, such as your name, email address, shipping address, until you ask us to update or delete this data.

We will retain your information for a short time after the specified retention period to allow a review of the information and possible deletion.

In case there is a legal dispute or proceeding requiring data retention and/or a request from a competent state authority, it is possible to retain data for longer than the specified periods until the final conclusion of the dispute or proceedings in front of all instances. These deadlines may be changed in case a different requirement for the retention of information is established under the current legislation.

Backups. In order to ensure the reliability of the services and prevent data loss for technical reasons, the Site applies a Data Reserve Policy. The maximum update period of all backups (including data deletion) is 30 days.


V. Do we share your personal data with third parties?

"Premier Cosmetics Bulgaria" Ltd. does not provide your personal data to third parties in any other way than in the cases described in this Policy and the cases provided by law. In order to provide the best contract terms with our partners, WE provide your personal data to:

- our employees;

- suppliers, business partners and subcontractors;

- competent state or judicial authority, if so requested in due course;

- individuals to whom we have your explicit consent to provide your personal data;

- our third-party advertisers.

In dealing with the above categories of people to whom we provide your personal data, WE require them to strictly follow our instructions, in accordance with this Policy.

In case of a merger, acquisition or sale of assets affecting the processing of personal data, you will be notified in advance.

We may also disclose your personal data when we have a legal obligation to do so in connection with the prevention or detection of crime in order to establish, exercise or protect our legal rights or when we believe we are receiving a valid disclosure request. This includes sharing information with other companies and organizations to protect fraud and reduce credit risk.


VI. Your rights regarding your personal data

Under the General Data Protection Regulation, you have the following rights:

Right to be informed

This policy aims to inform you in detail about the processing of your personal data in connection with the processing of your personal data.

Right of access

You have the right to receive confirmation as to whether your personal data are being processed, access to them and information about how they are processed and your rights in this regard. Such access can be made at any time by completing an online request posted on the site.

Right to correction

You have the right to correct your personal data if it is incomplete or inaccurate. You have the opportunity to request us to correct your data at any time through a completed online request posted on the site.

Right to erasure (right "to be forgotten")

You have the right to request the deletion of data, except in cases where there is a substantial basis and/or legal obligation for their processing.

Closing an account

If you wish, you have the opportunity to close your account at any time through the functionality provided for this.

After closing the account, all data that is a part of it is deleted. In connection with our obligations, responsibilities and requirements of the law for a period of up to 1 /one/ year are stored for the purpose of resolving possible disputes that have arisen or become known after the closure of the account.

In order to ensure the reliability of the services and prevent data loss for technical reasons, the Site applies a Data Reserve Policy. The maximum update period (data deletion) for all backups is 30 days.

Right of restriction in relation to data processing

The General Data Protection Regulation provides for the possibility to restrict the processing of your personal data if there are grounds for doing so provided for therein.

Right to notify third parties

If applicable, you have the right to ask the Controller of your personal data to notify the third parties when he has provided your data with respect to correction, erasure or restriction of the processing of your personal data.

Right to data portability

You have the right to receive the personal data concerning you and which you have provided in a structured, widely used and machine-readable format and you have the right to transfer this data to another controller without hindrance from us, in case the processing is based on consent or a contractual obligation or the processing is carried out in an automated way.

Right to withdraw consent

You have the right, at any time, to withdraw your consent, which you have given in connection with the processing of personal data on the basis - your consent. Such withdrawal shall not affect the lawfulness of processing based on the given consent until the time of its withdrawal.

In the case of services such as email subscription, the subscription which is based on your desire (consent) is provided for the possibility of terminating the subscription at any time (withdrawal of consent).

Right of objection

You have the right to object to data processed on the basis of a legitimate interest.

In case of such an objection, we will consider your request and, if justified, we will comply with it. If we believe that there are compelling legitimate grounds for the processing or that it is necessary for the establishment, exercise or defence of legal claims, we will inform you of this.

The right to complain to a supervisory authority

You have the right to lodge a complaint with the supervisory authority if you believe that the processing of personal data concerning you violates the applicable data protection legislation. The Supervisory Authority in the Republic Of Bulgaria is the Commission for personal data protection with address: Sofia city 1592, blvd. "Prof. Tsvetan Lazarov” 2.

If you exercise these rights manifestly unjustified or excessive, in particular due to its repeatability, "Premier Cosmetics Bulgaria" Ltd. has the right to charge a reasonable fee, taking into account the administrative costs of providing the information or communication, or taking the requested action, or to refuse to take action on the requested action.


VII. Accuracy of information.

"Premier Cosmetics Bulgaria" Ltd. is not responsible for the correctness of the data provided by you, does not carry out checks in this sense and does not guarantee the actual identity of the individuals who provided the data. In all cases of suspected fraud and/or abuse, please inform us immediately. You undertake, when providing any information on the site, not to violate the rights of others in relation to the protection of their personal data or other rights.


VIII. How we protect your personal data?

In order to ensure the best possible data protection of the company and its customers, we apply all necessary organizational and technical measures provided for in the General Data Protection Regulation and the Personal data protection act, as well as the best practices of international standards.

The company has adopted the necessary rules and procedures related to the lawful processing of your personal data, incl. A plan for action in case of data security breach, it has also established structures to prevent abuse and security breaches.

For maximum security when processing, transferring and storing your data, we may use additional security mechanisms such as encryption, pseudonymization, etc.


IX. Contacts

Questions and requests related to the exercise of the rights to protect your personal data can be addressed to "Premier Cosmetics Bulgaria" Ltd.:

Address for correspondence: zhk South Park, building 28


Phone number: 0886 502 174

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